Reliable, affordable, year-round cargo services are essential for the sustainability of our island communities. They provide support to indigenous island manufacturers and businesses and contribute to the quality of life for island communities. My Department currently subsidises nine heavy cargo contracts for 17 separate offshore islands. In 2022, over 45,000 tonnes of heavy cargo were carried on these services. In addition to these dedicated heavy cargo services, four passenger ferry contracts provide a light cargo element to their service, while another two passenger services are delivered using roll-on roll-off vessels, which also allow the carriage of cargo.
Suitable operators for these services are chosen on the open market following a procurement competition. Cargo requirements vary from island to island, and so too do the tender documents. A consultation process with the island communities is central during the renewal phase of a service and tender documents are amended, if appropriate, to address service-specific issues or to improve an existing service.
To ensure that cargo services remain affordable for island communities, tender documents set maximum fares that an operator can charge. Cargo items are categorised by weight, size and-or volume, and charged against the agreed capped price list that is published in the tender document. Operators must adhere to the price list for subsidised sailings.
As contracts are renewed, monitoring committees now form part of the cargo services. They meet regularly during the year and review the service. This gives all stakeholders - the island community, the operator and the Department - a forum to discuss and provide direct feedback regarding a subsidised service.
In addition, operators are required to supply service logs to the Department highlighting key performance indicators each month. The Department can then verify whether a service is delivered as agreed and will withhold subsidy payments if the terms of the agreement are not met.