I welcome the opportunity to discuss statutory home care with my colleagues across the political spectrum. We may not always agree with each other, but I know we are all committed to helping people who need a high level of health and social care service to live at home for as long as it is possible and safe to do so.
Home support is an essential service for thousands of people each day across the country. Under my remit, the State is supporting approximately 56,000 older people to receive home support every day — that is over 70,000 people a year. The service is highly valued by people who need it, and their families, because it enables older people to live independently and with dignity in their own homes for longer. Rehabilitative home support also enables many older people to return home following acute hospital admission, avoiding delays for the hospital system and avoiding admittance to long-term residential care. In 2020, we made two important commitments relating to home support in the programme for Government. We committed to introducing a statutory scheme to support people to live in their own homes, which will provide equitable access to high-quality, regulated home care, and we committed to increase home care hours.
In my four years as Minister of State, I have worked tirelessly towards delivering on both of these commitments, and we have seen results that are making real changes for people in this country. When I started in this role during Covid-19, the priority was to make sure that people were able to get the services they needed in a safe way. We also learned very early on that keeping people in their own homes was safer for them in terms of containing the virus. This meant that delivering on increased home care hours was my absolute priority at that time. To that end, I secured the largest-ever increase in the home support budget from 2021 onwards. This was an increase of €150 million, nearly 20% more than in 2020. To put that in perspective, when Sláintecare was published, the State was investing approximately €403 million in home care and home help for older people. This is now called home support. This was to deliver about 16.2 million hours in 2017. Sláintecare called for an additional €120 million in funding over five years, by the end of 2022, which would have brought this to €523 million. The budget increases I secured meant that we had already exceeded this target significantly by 2021. I then secured further increases every year and now the budget stands at approximately €730 million for 2024. We exceeded our target of delivering 22 million hours of home support in 2023 and will exceed it again in 2024.
We are already delivering 590,000 more hours than we were at the same time last year. Not only does this mean that more people are getting the care that they need, but the average number of hours that people are getting has risen during that time. We have also seen the waiting lists reduce from a high of more than 9,000 people at the start of 2020, to under 6,000 people today. Some 2,956, or 52% of people are already receiving some support but are waiting for additional hours. The remaining 2,715 are waiting for new packages, which have been funded. The additional investment is also working to ensure that people are staying at home or able to return home with support after being in hospital. The number of people who are delayed coming home from hospital because they are waiting for a home support package has been reducing over recent months, with only a reported 37 people in that position across the country at the end of April. My aim is to get that figure down to zero. While there are many reasons for changes in behaviour, it is also clear that the number of people in residential care has also remained static over recent years, as we have increased home support hours.
The number of people in the fair deal scheme is still not as high as it was in 2019. There are some 23,000 people in residential care when the 2018 capacity review expected that there would have been more than 30,000 by now. The proportion of people aged 65 years and older in residential care has also reduced significantly, from 4.1% at the time of Sláintecare to 2.8% now. All indications are that what we are doing to increase provision is working. There is more to do, and I acknowledge that. I would like to see the waiting list reduced to a very low level and will continue to ensure that there is funding to support this. However, we are battling strong headwinds in terms of challenges with recruitment and retention in health and social care, which we are seeing internationally. I recently met other European health ministers, and I can assure Members that we are far from alone in finding it difficult to recruit people into this essential sector.
I would like to take this opportunity to recognise the hard work of carers in delivering this unprecedented amount of care and thank them for their commitment and the care that they deliver in the homes of older people up and down the country every single day. Improving conditions for care workers to reflect the intrinsic value of what they are delivering for all of us, is a priority for me. My expectation is that when we show that we value this type of work it will attract more people to the sector and help them to build fulfilling careers. In March 2022, I established a cross-departmental strategic workforce advisory group on home carers and nursing home health care assistants. It set out to examine, and most importantly, propose solutions to, the challenges in front-line carer roles in the home support and long-term residential care sectors. The group was chaired by the Department of Health and comprised representatives from seven Government Departments, the HSE and HIQA. The group consulted extensively with the key stakeholders to identify practical steps to take to address the recruitment and retention issues.
The report of the advisory group was published in October 2022. It contained 16 recommendations – which I fully endorsed – spanning the areas of recruitment; pay and conditions of employment; barriers to employment; training and professional development and sectoral reform. An inter-agency group was established to drive their timely implementation. The group’s most recent meeting took place in May of this year and my Department will publish the latest progress update this week. I am pleased to say that significant progress has been made in implementing the recommendations. As Members will be aware, close to 63% of home support is provided on behalf of the HSE by some 100 private organisations, approximately 20 of which are not-for-profit organisations. A new HSE authorisation scheme, which governs the payments to providers, and terms and conditions, was agreed in August 2023. I secured a significant rate increase, so that the scheme is now based on a core rate of €31 per hour for providers. This works out at an average rate of more than €34 per hour, taking into account weekend premiums, etc. The authorisation scheme delivers on commitments for sectoral reform, such as payment for travel time for home support providers, paying carers the national living wage at a minimum, and bringing legacy rates in line with the new revised rates of funding, ensuring fairness in the sector.
This is the first time that all home support workers delivering care are entitled to receive payment for their travel time. Thanks to the collaborative effort of stakeholders and the HSE, these measures will directly benefit home care workers and ensure they are fairly compensated for the valuable work they are doing.
The advisory group’s ninth recommendation has also been fully implemented. The statutory instrument authorising the issuance of 1,000 employment permits for home support workers was signed in December 2022. These permits will be for full-time positions with a minimum salary of €27,000 per year. Some 917 permits have been availed of to date.
Promotion of vacancies to jobseekers was one of the recommendations of the advisory group. Work in this area continues apace. The Department of Social Protection proactively encourages jobseekers to take up employment and job matching. Throughout the first quarter of this year, there were over 2,000 healthcare vacancies promoted to nearly 170,000 jobseekers and 18 healthcare specific events took place. In 2023, healthcare vacancies were promoted to over 680,000 jobseekers and over 60 healthcare sector recruitment fairs took place.
The Department of Social Protection is also working proactively with the EURES network to promote opportunities available in Ireland. EURES Ireland is working on recruitment projects with 15 healthcare companies, including large groups which provide residential and home care services to the elderly. These vacancies are promoted by EURES advisers across the EU and EEA. CVs have been received and forwarded to companies from countries such as Spain and Italy.
As well as improving conditions and promoting vacancies, we have examined how technology can be used to support the delivery of services to people who need home support. The HSE has commenced the procurement of a digital case-management platform and e-rostering system for home support services and the nursing home support scheme. This is a significant reform for the sector. A digital platform will facilitate standardisation of the pathway from application to the allocation and provision of home support. It is expected that the new system will be rolled out nationally in 2026.
A telehealth project run by community healthcare organisation, CHO, 5 and Ireland East Hospital Group was approved for €1.5 million of funding under Sláintecare integration innovation fund. CHO 5 will run a pilot project of 70 clients awaiting home support and the hospital group pilot is for 25 clients on the delayed transfer of care list. The project will run for two years with appropriate governance and oversight. It will include smart wireless devices which are integrated into homes. These devices ensure both personal and environmental safety, and home monitoring. There is a 24-7 expert care, phone-based team, which oversees the safety and wellness service. This team provides comfort calls, where prompts can be given regarding medication, nutrition and activity. There is a digitally inclusive adapted tablet to support social interaction and family members have access to an app, where the complete day story is available. They will receive calls from the team if there are unexplained changes to the normal day. The aim of the fund is to test innovative models of care and provide a proof-of-concept with a view to mainstreaming successful projects through the annual budget. I am confident that all of the ongoing reform that we are delivering through the HSE to increase the delivery of hours and improve conditions will continue to provide people with the care that they need in the home.
The demographic challenges that we are all aware of mean that we will have to continue to increase services and increase the average number of hours as the system becomes increasingly capable of delivering more intensive and complex care at home. However, the delivery of home support hours is only half of the picture. The programme for Government contains a commitment to a statutory scheme based on high-quality, regulated home care. It is clear, therefore, that the first step towards any scheme is to ensure that home care is regulated and that there are quality standards in place that services can be inspected against. It is essential that no matter where or how care is provided, everyone can be assured that their provider meets minimum standards of quality, safeguarding and governance.
My Department is progressing the development of a regulatory framework for home support providers. This will consist of primary legislation for the licensing of providers, secondary legislation in the form of regulation, which sets out minimum requirements, and HIQA national quality standards. The Health (Amendment) (Licensing of Professional Home Support Providers) Bill 2024 general scheme was approved by Government in May and my officials attended pre-legislative scrutiny last week. I look forward to the report of the committee and to bringing the Bill before the Oireachtas this year.
In the meantime, the Department has developed draft regulations in anticipation of the enactment of this legislation. There has been extensive consultation on these regulations, including public consultation and I would like to thank all those who contributed to the ongoing development of the regulations. HIQA has also begun work on drafting standards for home support providers, which will go out for public consultation in 2024.
The point has been made that the delivery of regulated home care is not the same as the delivery of a statutory scheme. I agree with this, but we cannot have a statutory scheme without a regulated system of care. I might note to colleagues that the fair deal took many years to develop and that was in the context of improving the fairness of existing systems that related to a sector that was well-known at the time. The home support sector is very different; it has never been subject to any kind of scheme or to the kind of oversight and regulation we are looking at now. Unlike residential care, there is potentially a very significant proportion of privately commissioned services that we do not currently have any insight to.
The introduction of licensing, regulation and inspection is something that I expect the sector to manage, but I acknowledge that it will be a fundamental shift for those services which will take some time to absorb. It is paramount that we do this carefully so that there are no undesirable impacts on the care that people are receiving in their homes or on the people who are delivering that care.
The possibility of introducing a statutory scheme has received a great deal of consideration both by myself and my Department. Officials in my Department and I are on record as saying that is has been a hard nut to crack. What I have learned since starting my examination of this is that there are as many different views of what a statutory scheme for home care is as there are members of this House. For some it is about a right to care; for some it is about a financial support scheme. For some it is about giving everyone access to the same amount of free care; for others it is about giving the most care to those who need it the most. For others, it is about enhancing the statutory framework with regulation. What I am crystal clear on is that the system that we have is working well, is expanding and improving every day, and is free at the point of use. At this point, I am not prepared to jeopardise any of that. I am also clear that all of the work that I, my Department, the HSE and the service providers are doing to improve and reform the sector is necessary and will be essential to any version of statutory home care.
There is much more we agree on here than we disagree about. We all want people to get the type of care that they want: enough care to meet their needs, confidence that the care they are getting is high-quality and safe and assurance that care is being allocated fairly – with no postcode lottery. Regulation and reform, including the introduction of a single tool for assessing care needs, is delivering on this already. We are considering how we might introduce a right to care, but examples from other countries have shown that when resources are constrained – as they are everywhere – this right appears to lead to a system that is very similar to the one we already have. This creates a risk that the care people get may be free, but they still only get as much as the system can provide and waiting lists are still long. Introducing an entitlement then potentially introduces a risk of litigation when service needs are not met, and we would not want a situation where access to care is determined by reference to litigation rather than care needs. It must be delivered on care needs.
We have conducted extensive research into the financing of home support, including the potential for co-payments. Many have called for the introduction of a fair deal for home support. I am a great supporter of fair deal, but it is important to remember that it is a system of financial assessment whereby those who can afford to contribute to their care do so in proportion to their means. Right now, the care offered by and through the HSE is free to anyone who is assessed as needing that care. I am yet to be convinced as to why we would want to change this.
When the concept of a statutory scheme was first raised, it was in the expectation that the cost of home support would continue to grow in line with its expansion and that this would become unsustainable. It was thought that some level of contribution would be needed in order to support that cost, which would have to be underpinned by a statutory scheme. Instead, we have increased the investment in home support by over 75% in the last nine years and we continue to provide this service for free.
There is still more to be examined in terms of options for statutory home care. I will be meeting with the CEO of the HSE to discuss these matters further. I have also asked my officials to prioritise an assessment of the options that are available to us, based on all of the work that has been conducted since I took office.
Again, I must emphasise that this will not affect the ongoing impetus for reform in the Department and the HSE. Any statutory scheme must be based on a regulated system, underpinned by strong data and evidence that utilise a robust single-assessment tool. We cannot ensure that services are being allocated fairly without a single or unified assessment system and IT systems that record and report on the underlying data accurately and quickly. This is why the single assessment tool, interRAI, and the HSE’s IT system for home support, are critical enablers that must be delivered and rolled out fully as soon as possible.
I am also fully committed improving a range of other policies and initiatives that will support people to live safely and well at home for as long as possible. The adult safeguarding policy for the health and social care sector is well advanced and will apply to people who receive home support as much as to people in institutions or other health settings. Home support works at its best when it is supplemented by other services. The triangle of home care, day care and meals on wheels supports – including dementia-specific supports – is a key factor in supporting older people to age well in their own homes. I have increased the allocation for these areas every year since the formation of this particular Government. Funding allocation for the meals-on-wheels service has now reached over €6 million from the €3.5 million allocated in 2022.
Day centres are a crucial part of social care provision in our communities, providing invaluable support for people who may, for any number of reasons, be experiencing isolation and loneliness. Currently, day care services are provided across the country in approximately 320 HSE and HSE-funded day care centres. Finally, I have worked towards implementing a further commitment in the programme for Government to establish a commission on care for older people. The proposal for the commission that I and the Minister, Deputy Donnelly, brought forward was approved by the Government and in the budget we secured €1.24 million to support the commission’s work. The commission on care for older people will examine the health and social care services and supports for older people across the continuum of care and make recommendations for their strategic developments. The work that is under way is delivering more hours than ever before, more funding than ever before, and better terms and conditions for all who work hard to deliver home supports up and down the country every day. However, I am aware there is so much more to do. The Government is committed to supporting healthy and positive ageing. I welcome the opportunity to debate this important topic today.